Contact Us
Whether you're exploring a new piece before purchasing, need help with an existing order, or have questions about delivery, returns, or product quality, our team is ready to assist. We handle enquiries about sizing, availability, order changes, tracking, and any issues with items you've received.
Address
DANNI POOLE LTD
58 Magdalen Lane, Bridport, Dorset, DT6 5AB, United Kingdom
Support Hours
Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed
Due to a higher volume of enquiries recently, replies may take a little longer than usual. We aim to respond within 1–2 business days.
What to Include
- Order number for any existing order enquiries or changes
- Product name or style for pre-purchase questions about sizing or options
- Tracking number if you have a delivery concern
- Photo of the item if reporting damage, incorrect delivery, or missing pieces
Please don't include your account password or full payment card details in your message.